Learner Handbook 24

IT SUPPORT

Guidance, troubleshooting hints and tips

Activating your college account and setting a password Before you start college, it is important that you activate your college account and set a password, to do so, please follow this process: • Go to this URL : https://password.colegsirgar.ac.uk/activate or click • Enter your username • Tell us how you want to receive your verification code - by email or text message? • Type the verification code in the box and click ‘ Check Code’ • Set up a password for your College account (and please remember it!) Forgot your password, you can reset your password by following this process You must know your username which you will have received in an email, if you don’t know it then please ask your lecturer. • Go to this URL : https://password.colegsirgar.ac.uk/sspr/public/forgottenpassword or click • Enter your username • Click Search • You will need to choose the method you want for communication, either personal e-mail or SMS • Enter the code you receive in the box provided • Set a new password Activate Forgotten Password

18 | Learner Handbook 2024